Orientation to Composite and Passenger Services Resolutions and Recommended Practices.The key topics that are covered during this course include: Use Composite and Passenger Services Resolutions and Recommended Practices.Interpret provisions of Categories 16 versus 31/33.Calculate percentage-based sales taxes on domestic and international fares.Identify critical data elements in the Passenger Name Record (PNR) and Electronic Ticket Record.Compare the criteria used for the selection of the carrier fare, baggage rule and validating carrier.Define important terms and conditions for the correct filing and interpretation of carrier tariffs.Upon completion of this course you will be able to: There are no scheduled classes at the moment What you will learn To arrange in-house training for your company, please complete the in-house training request form or contact the Training Specialist in your region. Register early and save up to 25% at our Training Centers! Please read the Terms and Conditions for the early bird discount.When you click the Register button, you will be directed to log in to your Training Account.The recommended level of language proficiency is ICAO Operational Level 4 for courses in English or the equivalent level for other languages.Recommended level is Intermediate and Advanced.Participants should have prior knowledge of Reservations and Intermediate Passenger Fares and Ticketing.Student performance will be based on an assessment.Take this course at an IATA Training Center, Regional Training Partner, or on-demand as in-house training.This workshop provides 3 days (24 hours) of instruction delivered by an official IATA Instructor.Equip yourself with knowledge of key industry standards published in IATA Composite and Passenger Services Resolutions to avoid costly mistakes.

The debit memorandum is indicated by a negative figure in the monthly bank statements sent out to the customers.About the course 3-day (24 hours) classroom courseĪnalyze the root causes of Agency Debit Memos (ADMs). For example, when the bank account balance is $2,000 and the bank charges a $30 service fee, the account balance is reduced by $30, lowering it to $1,970. The reasons could be bank service charges, penalties for bounced checks, or fees for printing checks.

In situations like accounting errors leaving a residual balance in a customer’s account, a debit memo could be issued.īank Transactions: A debit memo is issued if the account balance decreases for a reason other than the use of a debit card or withdrawal of cash. Internal Offsetting: When the credit balance of a customer’s account is higher than the actual value, a debit memo can be issued to rectify this error. When sending to a customer, the statement’s debit memo values should also be included in the outstanding statements. Debit memos usually have the same format as an invoice. This is not used often as most organizations reissue original invoices with amendments without going for a debit memo or simply issue an invoice for the incremental value. Incremental Billing: A debit memo is used when the billed value on the original invoice is too low and this acts as an alternate invoice to the purchaser. There are three main reasons to issue a debit memo. Debit memos are created for numerous reasons such as faulty goods or for overcharging customers.